TECHNOLOGY OVERVIEW |
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Highly trained people and proven processes make up MedCo, but TECHNOLOGY is our heartbeat.
MedCo was started in Huntsville, AL twenty four years ago and remains there today. Huntsville, the birthplace of NASA and current home of the Army Missle Defense Command is consistently rated as one of the country’s leading high tech areas.
From the beginning, MedCo recognized the need to infuse technology into our processes to create efficiencies and ensure quality. While our competitors were attempting to use commercial software packages, MedCo created its own proprietary CMS software suite to ensure best practice surrounding increasing revenue collections.
In the early days, NASA and DOD programmers were contracted to create and develop CMS. Today, our extensive full time IT staff of programmers and network engineers are bringing rocket science to healthcare daily.
CMS
MedCo was started in Huntsville, AL twenty four years ago and remains there today. Huntsville, the birthplace of NASA and current home of the Army Missle Defense Command is consistently rated as one of the country’s leading high tech areas.
From the beginning, MedCo recognized the need to infuse technology into our processes to create efficiencies and ensure quality. While our competitors were attempting to use commercial software packages, MedCo created its own proprietary CMS software suite to ensure best practice surrounding increasing revenue collections.
In the early days, NASA and DOD programmers were contracted to create and develop CMS. Today, our extensive full time IT staff of programmers and network engineers are bringing rocket science to healthcare daily.
CMS
- Our custom COLLECTIONS MANAGEMENT SYSTEM contains 24 years of best practices. Our Patient Account Resolution Specialists have the necessary information at their fingertips to help counsel patients concerning their financial responsibilities.
- Our IT team has developed CUSTOM, STATE OF THE ART dialers that incorporate functions and capabilities SECOND TO NONE in our industry.
- Our CUSTOM, REAL-TIME CLIENT ACCESS PORTAL allows our client partners access to their accounts, and the real-time status of those accounts. Built with FULL TRANSPARENCY, there is nothing the client cannot see. MCA is ROBUST with REPORTS and ANALYTICS. MCA access is provided to all clients free of charge.
- As a convenience for patients, and to evolve in the area of patient communication, MedCo utilizes texting in our workflow. Patients can securely receive their statement and pay their bill using their smart phone even during their busy schedule.
