Curious on removing payment obstacles While Reducing Bad Debt?

Founder and CEO Joe Uptain

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"​ With the ACA continuing to be a hot topic in 2017, providers are faced with ever increasing amounts of Self Pay, Co-Pay, and Balance after Insurance in its​ Accounts Receivables.   A decrease in reimbursements has increased the importance of increasing cash anywhere possible in the revenue cycle. Early Out does just that."

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 MedCo Early Out Features:
* Early Revenue Recovery Preventing Higher Rates at Bad Debt Collection
* Secure Placement and Payment Transactions
* Highly customized Automated Dialer
* Ability for Patient to Make Payments 24/7
* Highly Trained and Certified Personnel to the Patient Community
* All Calls Recorded and Stored
* Calls audited for Quality Assurance
* MCA Client Access for TRANSPARENT Real Time Monitoring of Accounts and Collections
* Strategic Scoring and Analytics for Account Recovery Management
* Customized Reporting to Customer Specification

​    THE CHALLENGE
Like many systems, these facilities were faced with the need to increase Self Pay revenue. Historically, all collection efforts were in-house through a sizable division of the business office. Personnel headaches and the need for increased cash were driving factors for needed change.
Click below to find out solutions:​

   

OUR SOLUTION
MedCo’s Implementation Team met with client management to outline and complete a comprehensive on-boarding process. The first step was managing and producing statements. This was followed with the utilization of proprietary custom dialers reaching thousands of more patients per month.  While on the phone, highly trained healthcare recovery specialists helped remove obstacles for the patient to fulfill their financial obligation, then calls were scored by MedCo’s Quality Assurance department to ensure patient and client satisfaction. In the cases where insurance was discovered, accounts were sent to MedCo’s Insurance division for billing and payment. Concurrently, MedCo performed onsite training with registration staff to increase the quality of patient information. The result: 2.9M in additional Self Pay dollars with minimal facility involvement. Over the past nine years, this system has utilized MedCo for many additional services to facilitate bottom-line growth.