It’s a proven fact that ice and snow will shut down most parts of the southern United States. This scenario has played out once again over the past few days in Alabama, with one exception… MedCo Services.
MedCo, who offers extended business office services for hospitals and physicians groups, implemented its Winter Inclement Weather policy and continued to support its clients just like any other day.
As an Early Out vendor, we are an extension of the hospital. “A patient in South Florida would not understand why snow had closed the business office when there is no snow anywhere near them,” says Vice President of Sales Wallace Harmening. “Operationally, we have to ensure that our company opens no matter what, so we developed our Winter Inclement Weather policy. Team members from each department are on call each week. If the policy is implemented, on call team members work during the day and are housed in two local hotels at night. All meals are provided and dress codes are relaxed somewhat.”
On call team members remain with us until the weather situation has passed. During this time, additional team members who are able to commute safely work their regular or abbreviated schedules, depending on road conditions.
“We’re so appreciative of the commitment and sacrifices that our MedCo team demonstrates in an effort to Exceed Expectations” says CEO Joe Uptain. “While receiving snow in Alabama is a rare occurrence, our team’s dedication to the cause is the norm.”