medco end of month
Today MedCo honored our employees at our month end meeting for April. Company-wide achievement was not shy at this end of the month celebration! We had an excellent month and excelled in collections, as well as customer service, in all areas of the company. While April was another record setting month for our clients, our proudest achievement was the internal promotion of 12 employees! Collectively, we were able to award selected employees for above average customer service and devotion to client needs. These individuals went beyond the scope of their duties as an employee. In conjunction with our last post, we were able to select 3 employees as Health Care Heroes. Below are the employees that were recognized for outstanding achievement here at MedCo in the month of April. Congratulations!
WHERE PASSION MEETS PURPOSE
Over the last 23 years MedCo has grown from two people to over 125 associates. We have expanded through 5 different locations, settling in our current 17,000-square foot call facility in Research Park. MedCo evolved from a single line of service to 5 different revenue cycle management products. We have experienced many changes in healthcare, our industry, and internally. Medco has been presented with challenges such as doing MORE with LESS. We had to adapt new strategies in order to perform at equivalent or higher levels after certain legislation has made our job more difficult. We strive to be ahead of the technological curve to meet the demands of the consumer. This allows us to communicate electronically.
We are a people business. MedCo truly believes we are only as good as our people. Therefore, we must hire smart, scrutinize every detail, and then reward our people in order to maintain a common goal. Our mission statement of “Developing Trust and Loyalty by enhancing the lives of others” is practiced every day. The “others” in this sentence is referring to our people. We promote, educate, and share our growth, to build a common Trust and Loyalty with each other that helps our team excel.
It is obvious that as generations change, some cultures and values change as well. However, one thing that never changes is that people want to learn, grow, be a part of a greater plan, and be valued. We attribute our 23 years of success to not deviating from this belief and look forward to the many years to come.