MedCo offers third party collection placements at a performance level second to none. Most healthcare staff members don't have the time or the training to effectively impact the recovery percentage. In addition, most don't work the hours that are needed to reach the working public. That's why it makes sense to outsource recovery efforts to the professionals at MedCo. Your patient deserve more than a few statements and then off to a collection agency. This contingency fee priced program can immediately impact your bottom line.

  Medical debt is often the last bill to be paid. We strive to move that medical debt higher on the patient's priority list. While we have consistently surpassed the national average for medical collections, we have still maintained our impeccable reputation and our objective of no patient complaints in reference to collector treatment. Our customer service associates receive extensive training in recovery procedures - they are compassionate and at the same time firm. They are committed, in their efforts, to reach a payment agreement with your patient. In addition, our office hours encompass all legal contact hours.

  Our dialing software is designed to set up patient call campaigns, record attempts, contacts and to record the conversations. It also provides report queries by patient and customer service associate which is invaluable in addressing any harassment complaints. We can easily present the actual customer service associate - patient conversation. The system is engineered to generate reports of patients who need additional follow-up and who are not meeting the agreed commitments. Our services include the ability to take checks and credit cards by telephone and we have partnered with YourMedPay for convenient online payments.

  Our services include credit reporting and legal action through our retained attorneys. And, we have a diversified reporting system that provides your business office or finance department with up to date statistics on demand.