Slow paying patients have grown accustomed to the initial "change of letterhead" collection notice. Most are aware that even after the provider mails a "FINAL NOTICE" that there will be another opportunity to pay. Many patients wait to get that final notice from the collection company before making a payment. When the notice is received, patients simply return payment in full or a partial payment and the collection company recoups the benefit.

  Pre-Collect notices have become a great way for providers to recover the easier portion of bad debt at a much lower percentage. Providers send us a file and we forward a notice on our letterhead to their patients that let them know we are investigating them for the possibility of having their account placed with our office. These notices can be prepared in English or Spanish. The patient has a few days to remit payment directly to the provider or contact the provider for arrangements to prevent this final step.

  The fee for this service is based upon a per letter charge and is determined by frequency and volume.